Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our bounce houses and other equipment are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every bounce house and combo unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
Everything! Our bounce bounce rentals are a perfect addition to any party, event, or celebration. Including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our bounce houses and other inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
All rentals will be delivered a minimum of 1 hour prior to event start time and picked up no later than 9pm unless booked as a over night rental. We will contact you the evening before your event with your delivery window.
No, we do not allow for self pick up. Rentals will be set up by our staff. Safety is one of our top priorities and it is our responsibility to make sure all equipment is properly set up.
Yes, an adult 18 or older must be home during setup. After we set up we will do a walk around and have you verify that the unit is properly secured and free of damages. We will also go over the equipment, answer any questions and discuss any concern you might have
Yes, all rentals require a deposit at time of booking and is deducted from your event total. Deposits are refundable if you cancel a minimum of 14 days prior to your event. Cancellations 2-13 days prior will receive a credit equal to your deposit that’s good for 6 months from the day you cancel. Day of event forfeits deposit.
Yes, all rentals are charged 7% sales tax.
We accept cash and credit cards. Credit cards are subject to a 2.6% processing fee. If paying with cash please have exact amount. Our set up crew does not carry cash with them.
We do charge a delivery fee. During the quote process your delivery fee will be calculated and you will know what the fee is prior to booking.